MANAGED IT SERVICES

We deliver IT support and network infrastructure management that works for you. We offer on-call remote IT support and more complex, bespoke solutions for SMEs with ever-evolving and niche IT needs - including accommodating hybrid working into your IT strategy.

WE OFFER DEPENDABLE IT INFRASTRUCTURE AND SUPPORT SOLUTIONS

As a small business, we understand you often can't afford to lose time to slow, outdated and unreliable IT systems that take more time to fix than they save you. We offer managed IT services customised to your business, from a simple Office 365 e-mail tenant to complex on-premises Active Directory SSO and managed server infrastructure to ensure that prolonged IT outages and slowdowns are a thing of the past.

WHAT MAKES OUR MANAGED SERVICES UNIQUE?

REMOTE SUPPORT ON CALL

We deploy our remote support agent on all the PC's in your organisation, meaning we can take over any machine at any time should a support ticket require it. You can right-click in your taskbar and request support; it's painless! With an average response time of under half an hour, we won't leave you hanging on a problem.

PROACTIVE UPDATES AND FORWARD PLANNING

We are always on the lookout for updates to the software we support and broader changes in the industry. We pass this knowledge on to you by keeping your systems up-to-date with automated and seamless deployments (no more updates in the middle of the day!). We also future-proof your business by only recommending hardware (and software) fit for purpose now and in the future with room to upgrade and grow with your business.

FULL TECH STACK MANAGEMENT

We don't just manage e-mail systems and back-end infrastructure; we can also administer any software you have deployed as part of your workflow, ensuring it stays up-to-date and secure. We also offer very cost-effective AI-augmented e-mail phishing and spam protection and enterprise-grade antivirus with ransomware protection.


RELATED SERVICES

BESPOKE SOFTWARE DEVELOPMENT

Now that you've got a strong IT support team, as well as experts to consult on your software stack, have you realised that the software you're using isn't as efficient as it could be? Digit-AI can help. We can identify areas where your existing solutions aren't meeting your needs and develop a tailored set of requirements for your use case and develop a bespoke software solution that integrates into your existing workflow and makes your business run efficiently. Learn more here.

SaaS + API INTEGRATIONS

Often when we go into a new business, we see that they use multiple off-the-shelf solutions that don't talk to each other, meaning they often have extra steps to get their data moved between systems. This can not only take up time while training staff (as they have to learn multiple systems), but it can also introduce errors in your data due to having manual processing of data between systems. It doesn't need to be this way, we can use our experience to integrate existing systems, enabling smart, often automated data processing that saves you time and money in the long term. Learn more here.

INTERESTED IN IMPROVING YOUR BUSINESS?

We're here to get you moving on your efficiency journey.

CONTACT US